OpenTickets

This is a custom developed Support Ticket Plugin. Its intended to be an Open-Source Ticket plugin that allows servers to establish an in-game support system.

Commands

/tickets Description: opens the ticket viewer menu

Permission: tickets.view

/tickets create <description> Description: creates a new ticket!

Permission: tickets.create

/tickets change_group <ticketUUID> <group> Description: changes the selected ticket to the chosen support group.

Permission: tickets.changegroups

/tickets add_note <ticketUUID> <note> Description: adds a note to the selected note. Anything after the UUID is added to this note prepended with the author name.

Permission: tickets.notes

/tickets rename <ticketUUID> <ticketName> Description: sets the selected ticket's new name

Permission: tickets.rename

/tickets reload Description: reloads the config.yml

Permission: tickets.reload

Admin Permission

tickets.admin This allows access to all commands and features.

GUI Interactions

Ticket Viewer Interactions

Ticket Viewer is restricted to 45 viewable tickets at a time.

Left-Click: opens Ticket Options GUI
Right-Click: opens Ticket Notes GUI (non-interactive)
Shift+Left-Click: teleport to Ticket Location
Shift+Right-Click: CLOSES THE TICKET

Filtered Views:

Interacting with the Hopper in slot 49 will filter through the support group views, still limited to 45 items.

Ticket Options GUI

Should be self explainatory?

Ticket Notes GUI

This is a rough implementation to view Ticket Notes. Utilizes deprecated code and will be updated in the near future.

Support or Suggestions?

Please use "Issues" on Github or My fancy support discord